About us

National Grid Customer Services

Since 1990, Customer Services ((CS)has been providing high voltage engineering services to Power Generators, Interconnectors, Transmission System Owners, Distribution Network Operators, Telecommunications Companies and Industrial Customers.

Operating from the head office in Warwick, we leverage National Grid’s unique combination of experience and expertise to develop and deliver value adding engineering services that cover the full life cycle of high voltage assets.

Our focus is to provide excellent service and high quality work, safely and reliably, helping our customers to increase asset availability and prolong asset life. 

National Grid Electricity Transmission

(CS)s part of National Grid Electricity Transmission plc (NGET), a subsidiary of National Grid plc, based in the UK.

NGET owns, maintains and operates the high-voltage (HV) electricity transmission network in England and Wales, balancing supply with demand on a minute-by-minute basis. Our electricity transmission system in England and Wales is 99.99% reliable – a statistic we are proud of! In addition, we are the system operator for the high voltage electricity transmission networks in Scotland.

We play a vital role in connecting millions of people safely, reliably and efficiently to the energy they use.

(CS)s able to harness the vast amount of experience and expertise of our engineers and specialists to develop and deliver a wide range of high quality HV services to our expanding customer base.